Support

Email support@metabodyapp.com with your account email and a short description of the problem. If something looks wrong in your plan, a screenshot helps us a lot.

Bought in the iPhone app? Your subscription is billed by Apple. Manage or cancel it in the Settings app: tap your name → Subscriptions → MetaBody. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Subscribed on the web? Open Settings in the app to manage your plan. Cancelling stops the next renewal and you keep access until the end of the period you already paid for.

Your program adapts from what you log, so log your sets and your weekly check-in and it will keep adjusting. If your equipment, schedule, injuries, or goal change, update them in Settings and regenerate — the plan is rebuilt around the new answers.

If an exercise hurts or you cannot perform it safely, stop and swap it. Nothing in the app is medical advice — see a qualified clinician for anything health-related.

You can export or permanently delete your account and its data at any time from Settings → Account. Deletion removes your profile, logs, plans, chat history, and any photos you uploaded. It cannot be undone.

Body-scan photos are private to your account, are never used to train third-party models, and are deleted no later than 12 months after capture. Full detail is in the Privacy Policy.

MetaBody is for ages 13 and up. Users aged 13–17 need consent from a parent or legal guardian, and have additional safety limits applied automatically. A parent or guardian may request deletion of a minor’s data at any time by emailing us.